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Returns & Exchanges

The Gabiano Team understand that buying online isn't always easy so if you aren't 100% satisfied with your purchase when you receive it, you can return your order for a full refund or exchange. We also believe that you shouldn't have to pay to return something you aren't completely happy with, so we offer our customers free return shipping. All you need to do is fill out the form below.
We only ask that you make any returns within 30 days of your purchase date, include an original Gabiano Tax Invoice, copy Tax Invoice or delivery docket, and that all products are returned in the condition in which you received them, with original bags, packaging and tags.
Once we receieve your returned item we will endeavour  to get in touch with you (usually within 72 hours of receipt) to confirm your refund or exchange details.

Gabiano Returns are as easy as 1, 2, 3...

1. Package products securely (we suggest an A4 Australia Post Padded Satchel - please treat the scarves with some tender love and care and avoid creasing and crumpling the scarves so that they can be returned to our stock looking brand new!)

2. Address your parcel to:

Reply Paid 85080
Gabiano Returns 

PO Box 3002

ABERFOYLE PARK

SA, 5159

(Make sure your address is on the back so we can work out where the package is coming from)

3. Take your parcel to the nearest Post Office and request a tracking label (we cannot accept liability for returns without a tracking number)

Please notify us via the form below and we will work our magic!