Returns and Exchanges

Conditions

You can return your order for a full refund or exchange, on the basis of merchandise being sent back within 30 days of the purchase date, including an original Gabiano Tax Invoice, merchandise in original condition, packaging and tags.

We cannot accept product and invoices from other sellers of our product.

Returns must be approved prior to sending product back by phoning or emailing concierge@gabiano.com.au This will help save disappointments.

Once we receive your returned item we will endeavour  to get in touch with you (usually within 72 hours of receipt) to confirm your refund or exchange details.

Freight

We offer our customers free return shipping. All you need to do is fill out the form below.

What do I do?

Gabiano Returns are as easy as 1, 2, 3...

1. Package products securely. We suggest an A4 Australia Post Padded Satchel - please treat the scarves with special love and care and avoid creasing and crumpling the scarves so that they can be returned to our stock looking brand new!

2. Address your parcel to:

         Reply Paid 85080
         Gabiano Returns 
         PO Box 3002
         ABERFOYLE PARK
         SA, 5159

(Make sure your name and address is on the back of the package so we can communicate)

3. Take your parcel to the nearest Post Office and request a tracking label (we cannot accept liability for returns without a tracking number)

Please confirm the return by filling the form in below and we will work our magic!

 

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